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When your order is processed and about to be shipped, an email confirmation is sent to you. Within that email is information regarding the order's contents, as well as shipping method and a tracking number. For USPS shipped orders, a Delivery Confirmation® number is added to the outgoing package. For UPS shipped orders, the standard UPS Tracking Number is added.
Below is an example of an email sent by our Sales Department when an order is made:
We have packed your order, and we are about to ship it via USPS First Class with Delivery Confirmation
Your Tracking Number is 48085382910052139111000225
You can track this shipment at http://usps.com/
Your order contains the following items
2 Compatible Canon Black Inkjet Cartridge
1 Compatible Canon Color Inkjet Cartridge
Your invoice number is 70083EX |
Notice the shipping method and tracking number in the email. Find this same information on your invoice and go to either to USPS.com or UPS.com depending on the carrier of your order. Once there, you have the ability to enter your tracking number on the carrier's website to check the status of delivery.
If you need further assistance, please contact us at esales@abacus24-7.com
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Getting Your Tracking Number:
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- Open your Email confirmation from Abacus24-7
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- Find the method which your order was shipped (either via USPS or UPS)
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- Go to the carrier's website and find their page for tracking packages
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- Copy & Paste your tracking number in the appropriate box on their site
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