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HomeCell PhonesCell Phone AccessoriesMotorola Phone AccessoriesMotorola RAZR V3 Unlocked Phone with Camera, and Video Player--U.S. Version with Warranty (Blue) |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 74 customer reviews )
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Most Helpful Customer Reviews
55 of 57 found the following review helpful:
 Not the U.S. Version Mar 05, 2009
By Teresa M. Ross
I also called to verify if the phone was the U.S. version after reading the review that stated it came with a European charger. The customer service person at Amazon assured me it came with a U.S. charger. However, when I received the phone, it came with the European charger. The phone is also European, words are not spelled in the American way and the phone displays military time. This is not a big deal to me, but I would have preferred a U.S. phone. I ordered a new charger and the phone works great. This is also the first bad experience I've ever had with Amazon.
28 of 29 found the following review helpful:
I also got a european version Mar 05, 2009
By bike enthusiast
"bike enthusiast"
Due to another reviewer stating they had received a European model, I called in first to verify that this was the US version and was assured that it was. However, when it arrived, it contained a European charger. The scary part was that the Motorola sticker on the box actually stated "euro simple pkg". You'd think that this would have caught someone's attention.
In addition, after working with both the phone specialists (plural) and customer support, Amazon was reluctant to return my money for these phones. Their site states that cell phones are only eligible for replacement and a refund option is not provided. The phone specialists apologized and emailed me a return RMA and UPS sticker. I promptly returned the phones, both the original and the replacement. I received email confirmation of receipt of both returns. Both emails, however, stated that no monies would be refunded due to replacements sent. There was no second replacement/third phone involved. They now have the phones and were stating it would be 3 to 4 weeks for the refund to be researched. Finally, after contacting a supervisor, my refund was processed.
On the upside, I placed another order for the silver razr v3 and it was the correct version. It arrived promptly and worked great out of the box.
Word to the wise!
20 of 22 found the following review helpful:
Phone not US version, charger is European Feb 22, 2009
By Randall F. Sargent
"booksandmusic"
Got the phone. The phone seems okay but I couldn't charge the battery to find out. The charger has European plugs and won't work without adapter. No way for Amazon to send new charger so you have to buy one or wait weeks for refund or new phone. This is the first negative review I have ever posted for Amazon product.
9 of 9 found the following review helpful:
It is made up from 2 differently coloured phone! Jul 22, 2009
By fraNY
I have just received it, and I am very upset. Half of the front and half of the back are Blue, the bottom part of the front and the bottom part of the back are VIOLET. Probably this has been assembled using parts of 2 different phones. Very very upsetting, and awfully looking.
10 of 11 found the following review helpful:
I was cheated: BEWARE Jun 23, 2009
By Hairy Larry
I received a US phone, as promised. BUT, it is not new, as promised. It is several years older than the current model. It has the AT&T logo on the outside and Cingular software on the inside. My guess is that it a refurb.
I wanted a RAZR V3 because I like them. I have two before this one. This phone is older than either of the phones that I had. I wanted an unlocked phone to take with me to Europe.
Amazon sold this phone from their own inventory. It was not sold by an outside supplier. Shame, Amazon.
BEWARE
See all 74 customer reviews on Amazon.com
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