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HomePrinter & Office SuppliesToner CartridgesBrother Toner CartridgesDR360: Brother HL-2140/2150n/2170n/2170w MFC-7440N/mfc-7840W/DCP-7040 |
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|  | | | Customer Reviews: | | | Average Customer Review: ( 78 customer reviews )
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Most Helpful Customer Reviews
31 of 32 found the following review helpful:
 Good product but warning, no instructions included! Nov 12, 2010
By Frank Worsham
It seems like an good product. We've been using it for over a month and a paper for a master's degree is being printed with it so it's getting a workout. So far it's working fine and quite a bit cheaper than the OEM version. WARNING - no instructions were included and there is more to it than just swapping out drums. You have to reset the counter in the printer or the lights stay on and annoy the crap out of you. Go on line to the Brother site and they have step by step instructions including how to reset the counter. Anyone who can read can handle this.
7 of 7 found the following review helpful:
How to reset Drum End Soon in Brother DCP 7040 Apr 26, 2011
By Ravigiri S. Goswami
I received product promptly. But as soon as I entered the new drum in printer at gave me same error message "Drum End Soon"
First impression, I got the non-compatible cheap product and write to seller about the issue and ask for help. But after a quick Google I found the answer. Here is the instructions.
1) Open front cover
2) Insert drum unit and leave the front door open
3) Press Clear/Back button. It will prompt "Replace Button?" +Yes -No
4) Close the front cover and ready to print. Enjoy new drum!!
I print couple of pages with this drum unit and I couldn't find any difference between this and original unit.
I hope this will help.
7 of 7 found the following review helpful:
Good product at a good price May 22, 2010
By Norman L. Mcmahon
"Printer guru"
This item fulfills the need of a new drum for our printer at a reasonable price. Most drums from the printer manufacturers cost as much as a new printer. This item cost much less and fills the need. I will definitely be buying from this supplier again.
The only issue I had was with shipping. The problem was not the vendors problem, but with FedEx. The item wound up going back to the vendor, and they had to re-ship. Other than that issue I am very happy.
Norm
9 of 11 found the following review helpful:
Works but problems installing Jul 19, 2010
By DR LAWRENCE RITT
Based on information I received with another compatible drum I had previously received from another company (TheOfficeDepot),I was able to install this drum and turn off the blinking lights. Although the vendor (Vivamart)selling this drum gave me a $7.00 refund, they never answered my questions about the problem. In the future, I wouldn't purchase from Vivamart. I would happily purchase from TheOfficeDepot.
3 of 3 found the following review helpful:
 Defective Right Out of the Box Apr 17, 2011
By R. Service
"-RS"
I tried to save a few bucks by buying a compatible drum for my Brother printer rather than one of the OEM units actually made by Brother, which I usually order. Never again; at least not from this seller.
Let me repeat to be clear: this drum was a compatible part, not made by Brother. It had a quality problem right out of the box. From copy # 1, a defect on the face of the drum left large repeating marks across the page. No amount of careful cleaning with a dry lintless cloth (per Brother instructions) could fix it.
By the way, no instructions came with this item, so if you no longer have the original documents, you might want to go to the Brother web site and download their PDF of the user guide for a reminder of how to install, reset the drum's copy counter and clean the drum.
See all 78 customer reviews on Amazon.com
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